Norman’s Story

At Compton Care, we believe that our patients are more than their diagnosis. We’re passionate about finding out what makes them, them, and want to celebrate their greatest achievements.
When Carly, our Modern Matron for Planned Care learned of Norman’s 37 year career within the ambulance service, and his devotion to his previous role as Assistant Chief Officer, she knew we needed to do something special.
Norman is currently receiving care on our inpatient unit and yesterday we had the pleasure of surprising him with an award from the West Midlands Ambulance Service, recognising the 37 years that he dedicated to the service.
Carly, who is also a part time paramedic for West Midlands Ambulance Service noticed the passion with which Norman spoke about the service and wanted to do something to commemorate Norman’s incredible career.
Norman’s wife, children and grandchildren came together to see him receive his ‘Loyal and Distinguished Service Award’ from Dr Anthony Marsh, CEO of WMAS, which was presented to him by Carly in her paramedic uniform. His family brought with them photos and memorabilia from his 37 year career, including his invitation to the Queen’s 1987 Garden Party which he attended with his wife and daughter.
Carly said of the presentation “When you join the ambulance service, you join a family, it’s not just a job, and when you retire, you’re still a part of that family. It’s a privilege to show appreciation for the contribution that Norman has made to the ambulance service.”
Thank you to staff at West Midlands Ambulance Service HQ for enabling us to make this happen for Norman and his family.


Speak to Compton in person, call us on 0300 323 0250