Volunteer Receptionist (Inpatient Unit)

Location: Compton Care Inpatient Unit

We’re looking for a motivated Volunteer Receptionist to ensure visitors and telephone enquiries are directed appropriately in a professional and timely manner and to support our team of Inpatient Unit staff to provide extraordinary care for patients with complex and incurable conditions and to ensure patients, their loved ones and carer’s receive excellent care in a warm and welcoming environment.  

Role Responsibilities

  • Answer calls in a timely manner
  • Always maintain confidentiality of our patients, their visitors, our staff and organisation
  • Obtain only the relevant information re: caller such as name, organisation prior to directing the call
  • Ensure reception area is tidy and clutter free
  • Ensure the communication book is read by all volunteers on the unit ensuring everyone is aware of updates on the In-Patient Unit (IPU)
  • Meet & greet – patients, relatives, carers, other healthcare professionals (internal and external)
  • Offer hot/cold drinks to visitors to the unit

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Speak to Compton in person, call us on 0300 323 0250