Hospitality Volunteer (Inpatient Unit)

Location: Compton Care Inpatient Unit

We’re looking for a Hospitality Volunteer to support our team of Inpatient Unit staff in providing extraordinary care for patients and their families living with the effects of complex and incurable conditions.

We’re looking for someone who can ensure patients, their loved ones and carers receive excellent care in a warm and welcoming environment

Role Responsibilities:

  • Always maintain the confidentiality of our patients, their visitors and our staff and organisation
  • Meet & greet – patients, relatives, carers, other healthcare professionals (internal and external)
  • Answer the phone – internal and external calls and direct the caller to the appropriate person/department
  • Facilitate activities for patients who are well enough to participate i.e. board games, card games etc
  • Support events on the unit e.g. tea parties, movie nights
  • Offer & provide hot/cold drinks for patients as needed
  • Assist patient(s) at the bedside to complete their menu if necessary
  • Collect menus from patients once completed
  • Ensure the patient’s water jug is refilled as and when required (a minimum of twice per day)
  • Prepare the trays pre-meal including cutlery, condiments, serviette etc.
  • Assist with the provision of food for patients at meal times
  • Assist patients to make drinks – seek guidance from Nursing staff re: thickened fluids
  • Assist with the making of patient’s beds and tidy their bedside trolley
  • Remove all used trays, cutlery, crockery – inform staff of amount eaten to enable the completion of food record charts
  • Load/unload the dishwasher
  • Answer the buzzer, escalating to the Nurses and Health Care Assistants as needed
  • Provide alcoholic beverage if appropriate -please check with nurse caring for the patient before doing so
  • General tidy of the kitchen area – complete cleaning rota accordingly

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Speak to Compton in person, call us on 0300 323 0250