Terms, Conditions and Rules of Play 

Compton Care Promotions Ltd

Compton Care Promotions Limited operates Lotteries on behalf of Compton Care and is governed by the Gambling Commission.

Our lotteries are open to individuals who are aged 16 years or over and are resident of Great Britain.
Throughout the year we operate a number of lotteries including:

  • Weekly membership and single ticket lottery draws
  • Annual special event lottery draws through raffle ticket sales.

All profits from our lotteries go directly towards funding Compton Care (Registered Charity 512387) and its care services.

By participating in Compton Care Promotions Ltd lottery draws and raffles, you agree to our terms and conditions.

All players are subject to these terms and conditions of business which will apply until superseded by an amended version.

Compton Care Promotions Ltd reserves the right to amend or modify these terms and conditions from time to time - which will be available 28 days prior to being amended on the website;www.comptoncare.org.uk, or by request from the Compton Care Promotions Ltd Office (contact details shown below).

Note: we do not notify members individually of any changes to our terms and conditions.

If you require a hard copy copies or a large print version of the terms and conditions please telephone 0300 323 0250, email us on lottery@comptoncare.org.uk, or use our contact form. 

Compton Hospice Promotions Ltd conducts a weekly lottery draw; each entry into the draw costs £1.00 and is paid in advance.

To enter the weekly draw you will need to apply to be a Compton Hospice Promotions Ltd Lottery member and provide us with your personal contact details, including your residential address within Great Britain and confirm you are aged 16 years or over.

On acceptance of your application, you will be issued with a unique 5 digit lottery number. The unique lottery number will remain allocated only to you until your membership is cancelled.

Only one unique lottery number is allocated per membership, unless multiple entries are requested by the member.

The maximum number of entries permitted per person, per week, is 10 at a cost of £10 per week or £520 per year.

All subscriptions of £1 per week are payable in advance of the draw and are entered into the weekly draw using your unique lottery number.

Only lottery numbers that have been paid for in advance are entered in a draw.

The results from each draw are normally available from midday each Friday.

We reserve the right, subject to holidays and unforeseen circumstances, to change the draw and publication dates without notice.

In the event that a draw is delayed it will still be conducted, prior to the next weekly draw.

Membership leaflets can be found at various outlets across the Compton Hospice catchment area.

An online form is available here

We have representatives who canvass for new members door-to-door or you may contact us on 01902 774590 during normal office hours.

To apply for membership individuals can complete an application form or speak to one of our representatives.
An initial payment or Standing Order agreement is required before a unique lottery number and membership pack is issued.

i. Individual

An individual membership is issued to one person who is eligible to participate who is registered as the named member of the Compton Hospice Promotions Ltd lottery. One individual can have up to 10 entries per draw. Joint membership is permitted; for up to two named players.

ii. Syndicates

Groups of individuals can nominate a syndicate manager to operate their membership as a syndicate. The syndicate manager will be the named contact on each of the unique lottery numbers. Payments from the syndicate will be paid to the unique lottery numbers as instructed by the syndicate manager. Any prizes will be allocated to the syndicate manager for distribution within the syndicate.

Please note: Compton Hospice Promotions Ltd does not accept liability for the actions or agreements made by individuals within a syndicate group. It is advisable for individuals within a syndicate group take legal advice on syndicate membership and make a formal syndicate agreement in writing before applying for membership of Compton Hospice Promotions Ltd Lottery. All the members within the syndicate and the syndicate manager must meet the Compton Hospice Promotions Ltd Lottery Acceptance of Membership Terms and Conditions.

Prize winners are notified by post within 10 working days of the draw taking place. The notification includes the relevant cheque to the appropriate value of prize. Winning numbers are published on our website and on the TV screens in the Compton Hospice Charity Shops, alternatively copies may be requested from the Compton Hospice Promotions Ltd office by telephone 01902 774590 or by email using the 'contact us' link at the bottom of the page.

The current prize structure for the weekly lottery draw is:

1st Prize £2,000
2nd Prize £125
3rd Prize £75
4th Prize £50
5th Prize £25
145 prizes of £5 each

All Compton Hospice Promotions Ltd lottery payments must be made in advance of the draw. If you miss a payment be reassured you never owe us money. All that happens is that your lottery number is not placed in that week’s draw.

i. Standing Order Payments

A cost effective and safe payment method is to pay your lottery membership by standing order. You have control of the amount paid and when it is paid. To set up a standing order and request your bank to pay us you will need to complete a Compton Hospice lottery standing order mandate indicating your preference to pay;

Monthly payments of £4.34
Quarterly payments of £13.00
Half yearly payments of £26.00
Annual payment of £52.00

Once we have processed your application and your bank has agreed to make the payment/s you will continue to pay by standing order safe in the knowledge that you will not miss a draw.
Please be advised that the standing order agreement is between you and your bank.

ii. Debit/Credit Card

You may now pay your lottery subscription by Debit or Credit card either over the telephone or via the website.

iii. Cheque.

Payments can be made by cheque if made payable to Compton Hospice Promotions Limited. Please ensure your unique lottery number is quoted on the reverse. Four weeks before your credit expires we notify you by post with a renewal reminder. Please allow five working days for payments to clear.

iv Cash Collections

Previously we have offered new members the choice of paying for their membership to the Compton Hospice Promotions Ltd Lottery on a four weekly cash collection basis. We no longer offer this payment option however new members who wish to pay by cash collection may do so on a thirteen, twenty-six or fifty-two week collection basis providing there is an already established collection round in that area.

All Compton Hospice Promotions Ltd Lottery representatives have identification cards which must be clearly visible to you.

The card shows the individuals name, their picture and displays the contact number of the Compton Hospice Promotions Ltd office, 01902 774590 on the front.

All our cash collectors also carry lottery round sheets. These sheets show membership details, including the player’s name and address.

If you are unsure of the caller’s identity, do not give the person any personal details or payment. Genuine lottery collectors are happy to call back once you have verified their identity by contacting the Compton Hospice Promotions Ltd Office during normal working hours (Monday-Friday 9am to 5pm).

If you believe you have been visited by a bogus caller, please contact your local Police immediately and advise us on 01902 774590.

Customer payments in advance (customer funds) are kept in accounts separate from business accounts but they would form part of the assets of the business in the event of insolvency. These accounts may include bank accounts, investment accounts and other accounts.

Compton Promotions Ltd holds all data under the Data Protection Act (1998).

Compton Hospice Promotions Ltd promise to comply with all Data Protection Act requirements and protect your personal data as well as securely storing any bank data.

To ensure that we keep you up to date with events and developments we may share your information within the Compton Hospice organisation.

If you do not wish to receive information on Compton Hospice Promotions Ltd or any of our other products and services, please write to the Data Administrator at the Lottery Office.

Please note that by opting out of receiving information from Compton Hospice Promotions Ltd & other areas of Compton Hospice you would not receive the regular Compton Hospice Newsletter.

We do not sell or pass any of your data to third parties.

Compton Hospice Promotions Ltd cannot accept liability for third party loss, delay or theft of any communication sent by post, email or fax, nor for any delays in the banking systems which are beyond our control.

Under the Gambling Act 2005 Compton Hospice Promotions Ltd has a duty to ensure gambling is

  • Free of crime and disorder.
  • Fair and open.
  • Protect children and the vulnerable from gambling.

It is an offence for anyone under the age of 16 years to participate in a lottery.

Compton Hospice Promotions Ltd has a statutory obligation under The Gambling Act 2005 to verify that members are 16 years or over.

Compton Hospice Promotions Ltd will, where appropriate, carry out checks to verify this requirement including, if necessary, seeking confirmation from relevant Agencies who can provide such information.

Players of the Compton Hospice Promotions Ltd lottery must be resident in Great Britain – unfortunately, this excludes; the Channel Islands, Isle of Man and Northern Ireland as they do not fall within the boundaries of Great Britain.

Membership of the Compton Hospice Promotions Ltd weekly lottery and entry into a draw is subject to confirmation of name, age and address of the applicant, meeting the legal requirements to play a lottery, raffle or take part in a draw. We reserve the right not to accept and refund any payment made in that event.

It is the member’s responsibility to advise Compton Hospice Promotions Ltd of any change of address or any other membership details deemed necessary. This is important as we only issue letters and winners’ cheques to the name and address held on our database. For security purposes you may be asked to confirm your personal information before we discuss your membership details. Unfortunately any member who moves outside Great Britain will have their membership cancelled. Any remaining credit will be refunded.

Condition of cancellation: Membership can be cancelled at anytime by the member themselves. However any notices to cancel received after midday on a Wednesday may not become effective until  the following week's draw.

To cancel please contact the Compton Hospice Promotions Ltd office on 01902 774590 or email us using the 'contact us' link at the bottom of the page. 

If you pay by a standing order you must also cancel your agreement/mandate with your bank.

Where a member cancels and has credit, we will refund the full entitlement at the time of cancellation (subject to the above condition of cancellation). This will be sent to the named member by cheque.

We reserve the right to cancel an existing subscription without giving reason and at our absolute discretion, any credit would be refunded.

Where a member is reported to us as deceased and there is credit on their lottery number we will request the following information:

  • Confirmation that the person informing us of the member’s death, is either their next of kin or the executor of the estate. We require proof that the person instructing us has Grant of Probate and can show us the death certificate.

We require and will obtain the consent of the executor to either; continue the member’s entitlement to play until all the credit has expired, paying any winnings to the ‘executor of the estate’ or pass any winnings as a donation to Compton Hospice Limited or refund any remaining credit to the executor of the estate or pass any outstanding credit as a donation to Compton Hospice Limited.

Compton Hospice Promotions Ltd conducts weekly one off draw/raffles throughout the year and an annual Super Draw, the prize structure for these draws is clearly shown on the relevant tickets.

Tickets are only sold through outlets or agents approved by us and include; Compton Hospice Shops & directly from the Compton Hospice Lottery Office

In addition we directly mail our existing supporters with a maximum of 20 tickets. There is no obligation for individuals to purchase tickets in any of these one off draws/raffles.

The Compton Hospice Promotions Ltd weekly lottery terms and conditions apply equally to weekly and special events draws.

When available, special event draws are on sale through Compton Hospice Shops, via our own cash collectors/agents and directly from the Lottery Office.

The terms and conditions of play and the game rules are clearly printed on the single tickets.

If tickets and payments are received after the draw has taken place, for every special event ticket that has been received and paid for – a replacement ticket will be issued for the next eligible weekly draw. If tickets and payments are received after the draw has taken place, for every special event ticket that has been received and paid for – a replacement ticket will be issued for the next eligible weekly draw.

Please contact the Compton Hospice Promotions Ltd office for further information.

Compton Hospice Promotions Ltd promotes responsible gambling.

At any time, anyone can advise us that they wish to be excluded from our lottery.

Any requests to be self-excluded from the Compton Hospice Promotions Ltd Lottery and any other gambling products can either be telephoned through to the office 01902 774590 or sent via email using the 'contact us' link at the bottom of the page.

Anyone wishing to self exclude will have their details placed on an exclusion database and will not be able to re-join the lottery or participate in any of our raffles or draws for a minimum of 6 months.

Compton Hospice Promotions Ltd is a member of The Hospice Lotteries Association (HLA), which, on behalf of its members, makes a financial contribution to the Responsible Gambling Trust, an organisation which funds research for education and treatment of problem gambling.

The Hospice Lotteries Association website www.hospicelotteries.org.uk has a page dedicated to the Responsible Gambling Trust and GAMCARE, the leading organisation that provides practical help to problem gamblers. Further support can be found on the following websites;

Responsible Gambling Trust www.responsiblegamblingtrust.org.uk

Gamcare www.gamcare.org.uk 0808 8020 133

Gamble Aware www.gamblingaware.co.uk

or contact:- www.rigt.org.uk 0207 953 3878

Any complaints and disputes will be dealt with in accordance with Compton Hospice Promotions Ltd Complaints and Disputes policy, a copy of which is available from the Compton Hospice Promotions Ltd office or the website.

In the event of a dispute not being resolved it will be referred to an alternative dispute resolution service.

As Compton Hospice Promotions Ltd is a member of the Hospice Lotteries Association this will be referred to The Independent Betting Adjudication Service Limited (IBAS) www.ibas-uk.com 020 7347 5883

Compton Hospice Limited is an independent charity funded primarily by voluntary giving, the lottery Promoter is Compton Hospice Promotions Limited (address as shown below, UK 3188860) and is a wholly-owned subsidiary of Compton Hospice (Registered Charity 512387).

Compton Hospice Promotions Ltd is licensed with the Gambling Commission under the Gambling Act 2005.

Qualifying positions held by: Miss S. Chance

The Gambling Commission www.gamblingcommission.gov.uk Telephone: 0121 230 6666

Compton Hospice Promotions Ltd are members of The Hospice Lotteries Association. (www.hospicelotteries.org)

The HLA was established to enable hospice lotteries across Great Britain the opportunity to network and share best practice. Members include both adult and children’s hospice lotteries and have all worked closely with the Gambling Commission to keep crime out of gambling and protect the vulnerable.

Want to speak to Compton in person, call us 0300 323 0250