Compton Care won two of the Black Country Chamber of Commerce Business Awards at its 2020 ceremony.
The Wolverhampton-based charity won Retail Resilience and Working in Partnership or Collaboration awards at the live-streamed ceremony held on 13 November.
Rachel Overfield, Interim Chief Executive said: “We are delighted to have won two awards at this year’s event highlighting the hard work of all the staff here at Compton. During Covid19 our staff worked extremely hard for people across the Black Country, helping them deal with the impact of the virus and stepping up to provide extraordinary care and support to our patients and their families.
“Working in Partnership or Collaboration was awarded to us for our work with the NHS between March and July at the peak of the first wave of Covid19. Working with The Royal Wolverhampton NHS Trust, we quickly adapted to enable more patients to access our services and to reduce pressures on acute hospital beds. We have a wonderful staff team at Compton, and they were ready and willing to support the local health care system at a time of unprecedented pressures.
“We’ll also continued to provide urgent care for patients in their home, as well as supporting GPs and District nursing services. This expanded to supporting patients that Compton would not normally be involved with.
“We received the Retail Resilience award because of the amazing work our retail team has done this year responding to government directives to close shops whilst at the same time trying to keep sales going via online shopping, continuing to receive donations and the opening of our fantastic new Retail Plus superstore in the city centre.
“The team have been really impacted by Covid19 but have still stepped up and worked incredibly hard for Compton and the local community.
“Both of these awards are a true reflection of the work everyone at Compton has done this year. Our staff are extraordinary.”
This year the chamber decided to utilise the awards to recognise the work of organisations across the Black Country who have gone the extra mile to help with the coronavirus crisis. It was the culmination of the chamber’s ongoing Business Heroes campaign that has been running since the pandemic hit.
Compton Care was shortlisted in four categories – the only organisation to do so – and won two of these categories.
Leigh Dillon, Matron for Planned Care, Adult Community, at The Royal Wolverhampton NHS Trust, said: “At the beginning of COVID-19 we recognised we would have to adapt the way we deliver our services to meet demand, but also to ensure we were able to maintain a safe and high quality service within the community during very unprecedented times.
“This allowed us to build on existing professional working relationships with Compton Care and also allowed us to work collaboratively to support the needs of patients for end of life care.
“Our ambition was to support any patients wishing to die in their preferred place. Working collaboratively has demonstrated the excellence that can be achieved when sharing knowledge, expertise and skills, which enhances patient experience and outcomes and is at the forefront of all we do.
“Both Planned Care District Nurses at the Trust and Compton Care have benefited from working alongside each other and have found sharing resources, processes and knowledge has enhanced staff development. We hope to continue to build on this in the future.”
Corin Crane, chief executive of the chamber, added: “There has been such an amazing amount of work done in the Black Country to help fight the coronavirus locally, regionally and on a national level and it’s great that we have been able to acknowledge and celebrate our businesses and professionals for their valiant efforts. The afternoon has certainly been highly entertaining and one that will be remembered for a long time to come.”