Freedom to Speak Up - Compton Care

1) Were you aware of the Freedom to Speak Up (FTSU) guardian prior to speaking up?*

Yes
No
N/A
I don't wish to answer

2) Were you able to access contact details for the Freedom to Speak Up Guardian easily?*

Yes
No
N/A
I don't wish to answer

3) Were you able to make contact quickly?*

Yes
No
N/A
I don't wish to answer

4) If you left a message or email, were you satisfied with the time taken to respond to you?*

Yes
No
N/A
I don't wish to answer

5) Once the FTSUG had (with your consent) signposted/referred your concern on to be addressed- were you happy with the length of time taken to address your concern?*

Yes
No
N/A
I don't wish to answer

6) Do you feel that your concern was resolved? – If not, please give details in the comments section.*

Yes
No
N/A
I don't wish to answer

7) Having spoken up, did you receive any feedback on learning outcomes from the responsible manager?*

Yes
No
N/A
I don't wish to answer

8) Overall, how satisfied are you as to how your concern was handled?*

Satisfied
Partially Satisfied
Unsatisfied
I don't wish to answer

10) Do you have any comments to make about the handling of your concern or any improvements we can make to the service ?*

Yes
No
N/A
I don't wish to answer

11) Given your experience of speaking up, would you speak up again ?*

12) Having spoken up, did you receive any feedback from the FTSUG?*

Yes
No
N/A
I don't wish to answer

13) Please provide any other comments about the Freedom to Speak Up process, for example ... how did you find out about the FTSU guardian?*

14) Were you thanked for Speaking Up?*

Yes
No
N/A
I don't wish to answer