COVID-19: Keeping Everyone Safe

Since March 2020 we have had strict measures in place to ensure the safety of our patients, their families and our staff and volunteers. Any changes we have made were in line with government guidance. As restrictions begin to relax, we too have relaxed our restrictions. Please see below of further information.


Families visiting patients on the Inpatient Unit and visitors to The Cedars should ‘self-test’ before entering either site. All visitors will be asked to show evidence of their lateral flow test before being permitted access. If the test is positive they should not travel to Compton Care but arrange a PCR test and isolate for 10 days. We can conduct a test, for visitors of our patients, during their first visit and provide them with a 7 day test kit. Following this however they will need to obtain further tests via the government website or from a local chemist.

Visitors must also wear a face covering at all times and ensure they wash their hands thoroughly and regularly.

Patients staying on our Inpatient unit are currently permitted up to two visitors at any one time. 

Personal Protective Equipment (PPE)

Our patient-facing staff and volunteers wear PPE including face coverings at all times as well as gloves and aprons where needed. You may not be able to see our faces, but we promise we’re smiling underneath.

Regular Hand Washing

Washing hands thoroughly and regularly is essential to minimising the spread of germs and so we carry out regular assessments to ensure our team are complying with the correct hand washing measures.

Social Distancing

Although tricky in a healthcare setting, our staff are adhering to social distancing where possible. For office staff who choose to work from our sites, they adhere to social distancing and wear face masks when moving around the building.

Changes to services

We're continuing to provide face-to-face support and visits for patients in need of urgent or complex care on our Inpatient Unit or out in the community. We’ve adapted other services to offer virtual support, either on the phone or over video call, ensuring patients and loved ones continue to receive the care they need.


Clinical Enquires: 01902 774570, General Enquiries: 0300 323 0250.