Reports, Reviews and Statements
Our Annual Report is a yearly review of our performance, including our achievements over the last financial year and our ambitions for the future.
The Annual Report also contains statements from our CEO and Chairman of the Board of Trustees, as well as a financial statement from our auditors.
As a healthcare provider, we are regulated by the Care Quality Commission, an independent regulator of health and social care in England. They ensure that the health and social care services that we provide to you are safe, effective and compassionate, and that our care is of a high quality.
The Care Quality Commission also encourages the continuous improvement of care services. Compton Care runs the below services, available for anyone living in Wolverhampton, the Black Country, Staffordshire and Shropshire
- Community Care
- Inpatient Unit
- Day Therapies Centre (registered for up to 16 patients per day)
- Lymphoedema Care
We are pleased that the Care Quality Commission (CQC) rated Compton Care as 'Good' across all services. The rating came after a three-day inspection in April 2016 when inspectors took time to speak with staff, volunteers, patients and families across all areas of the organisation.
The feedback was particularly positive with the inspectors saying:
"The staff team were highly qualified and experienced; people felt confident in the abilities and skills staff displayed and that they were well trained."
"Peoples' feedback was actively sought, encouraged and acted upon. People were overwhelmingly positive about the service they received."
"Staff told us how proud they were of the work they did and the support they were able to provide to people."
"People told us they felt fully involved in planning all aspects of their current and future care needs. They told us they were involved in all discussions about their care and treatment and were able to express their views, preferences and wishes in this regard and also in developing advance care plans."
Rebecca Brown, Associate Director of Clinical Governance, Compliance & Informatics, said "This was a fantastic result which reflects the commitment and dedication of our entire team to deliver the very highest standards of care."
The full report of the inspection can be found on the Care Quality Commission's website.
We have recently launched our Quality Accounts for 2020/21, which you can find here.
We were very pleased with the positive comments from the Clinical Commissioning Group (CCG):
The CCG would like to thank all the staff at Compton Care for their outstanding commitment in responding to the pandemic and transforming services to deliver new ways of working to ensure that patient care is continuously delivered to a high standard. We also commend Compton Care for their exceptional contributions and collaborative working approach as a key system partner in our response to the COVID-19 pandemic. It is great to see that even during the most challenging and uncertain times, Compton Care continuously ensured delivery of the highest levels of safe care and support to our service users and their families. It ensured that every service element prioritises patient safety, clinical effectiveness, and most importantly, enhancing patients’ and their families’ experience of care.