Keeping our Services Safe
Compton is committed to keeping services safe for everyone.
Our staff have the right to work in a safe and supportive environment and people that use our services have a right to be cared for without fear of attack or abuse.
Compton protects its staff from violence, threatening behaviour and verbal abuse and will if necessary, take action against anyone who behaves in a violent or aggressive way.
Our staff can now use devices to monitor and record incidents where they feel their personal safety is at risk. Audio recordings obtained through these devices may be used to take sanctions against offenders and may be used in criminal and civil proceedings.
The Gosport Independent Panel was set up to address concerns raised by families over a number of years about the care of their relatives in Gosport War Memorial Hospital and the subsequent investigations into their deaths.
The Gosport Independent Panel, chaired by the Right Reverend James Jones, has revealed that between 1988 and 2000 a number of patient’s lives were shortened by the prescribing and administering of “dangerous doses” of a hazardous combination of medication that was not clinically indicated or justified.
The issues raised in the report are deeply troubling and we understand that its findings may raise concerns about the use of strong painkiller medication in all care settings.
Opioids are safe when used appropriately and are widely used within palliative care settings, including here at Compton Care. Opioids are effective in managing pain and other symptoms that may be experienced by people living with complex and incurable conditions.
At Compton Care we have robust governance arrangements in place to oversee the quality of clinical care provided and we adhere to the National Institute for Clinical Excellence (NICE) guidelines for the safe use and management of controlled drugs.
The Compton Care staff team are specialists in palliative care and undergo extensive training in order to be able to deliver safe and effective care. Together with patients and families the Compton Care healthcare professionals work as a multidisciplinary team to ensure that each patient is treated as an individual with their needs and wishes placed at the heart of everything we do.
If you have any queries or concerns relating to the use of opioid medication please email email@example.com or call 01902 774548.
Jackie Kelly Director of Nursing and Supportive Care
Fran Hakkak Medical Director
Rebecca Brown Head of Quality and Compliance
Compton places great emphasis on keeping the people that use our services, their carers and staff safe from preventable harm.
Compton Care recognises its responsibility to safeguard and promote the welfare of vulnerable adults, and works in accordance with the Multi-agency policy and procedures for the protection of adults with care and support needs in the West Midlands.
If you have a concern about an adult at risk of abuse and they are in immediate danger you should contact the relevant emergency services by ringing 999.
An adult at risk is someone who:
- has needs for care and support (whether or not the local authority is meeting any of those needs);
- is experiencing, or at risk of, abuse or neglect;
- as a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of abuse or neglect.
Abuse can occur anywhere at any time and can be carried out by anyone, it can be a single act, repeated acts over a period of time or due to a failure to act (neglect). It can happen to one person, or several people at the same time.
If you are concerned about an adult who is a patient of Compton Care or a family member of a patient known to Compton Care or yourself, you can discuss your concerns with Jackie Kelly, Director of Nursing and Supportive Care or Rebecca Brown, Head of Quality and Compliance who will advise you of the process to follow. Please ring the main switchboard on 0300 323 0250.
Alternatively, you can report your concerns directly to Wolverhampton Safeguarding Team as follows:
- Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4:30pm 01902 551199
- For emergencies out of above hours 01902 552999
- If immediate action is needed dial 999
It is better to report abuse over the phone so that the officers in the safeguarding team can take the necessary information. You can make a report anonymously by telephone.
You can also report abuse using the Safeguarding Adult Concern and Notification form.
All fields will need to be completed as the safeguarding team may need to get in touch with you for further details. It is not advisable to make an anonymous report using this form.
The following link will take you directly to the Wolverhampton Safeguarding website. The Safeguarding Adult Concern and Notification form can be found on this site along with other helpful information and contacts.